City of West Des Moines Animal Control (Neighborhood Services)
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Hours: Monday-Friday 7:00 am-7:00 pm; Saturday-Sunday 8:00 am-4:00 pm (excluding city holidays). After hours, call 911 or Westcom non-emergency dispatch at 515-222-3321.
- What it is
- More help
- Where
- City of West Des Moines
- Status
- Open
- Checked
- on the official website, November 5, 2026
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Neighborhood Service Specialists provide animal control for West Des Moines, handling pets running at large, wildlife concerns, barking dog complaints, cruelty or neglect reports and animal bite investigations. The city also handles impound fees, pet licensing and wildlife education.
How to reach them
Where: City of West Des Moines
Hours: Monday-Friday 7:00 am-7:00 pm; Saturday-Sunday 8:00 am-4:00 pm (excluding city holidays). After hours, call 911 or Westcom non-emergency dispatch at 515-222-3321.
Good to know
- How to get started: Call 515-222-3321 to request service. For non-urgent questions about wildlife or ordinances, call 515-222-3364; for pet licenses, call 515-222-3600.
Emergency? Call your veterinarian or the nearest 24-hour emergency hospital now, and tell them if cost is a barrier. Emergency signs and poison hotlines
Before you go
Call or check their page for current prices, appointment availability, any income or residency rules, and which animals they see. Ask what to bring.
If cost is the barrier, Paying for Care compares grants, payment plans and fundraising, and a free funding plan puts them together for your pet.