Kanawha-Charleston Humane Association Animal Control and Cruelty Reports
Hours: Cruelty voicemail line answers 24 hours a day.
- What it is
- More help
- Who it helps
- For concerns inside Charleston, South Charleston, Dunbar, Nitro or St.
- Where
- Unincorporated Kanawha County, Glasgow and East Bank
- Status
- Open
- Checked
- on the official website, November 5, 2026
Need help paying for your pet’s care? Ways to pay a vet bill in West Virginia · Get a free funding plan
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KCHA handles animal control and neglect complaints in all unincorporated parts of Kanawha County and the towns of Glasgow and East Bank, and investigates reports of abandoned, neglected or mistreated animals. Does not pick up healthy community cats or kittens.
How to reach them
Where: Unincorporated Kanawha County, Glasgow and East Bank
Hours: Cruelty voicemail line answers 24 hours a day.
Good to know
- Who can use it: For concerns inside Charleston, South Charleston, Dunbar, Nitro or St. Albans city limits, call 304-343-8111.
- How to get started: Leave a confidential voicemail at 304-342-1576 ext. 118 with the street address and zip code where the animal is, or use the online complaint form. For after-hours emergencies, call Metro at 304-348-8111.
Emergency? Call your veterinarian or the nearest 24-hour emergency hospital now, and tell them if cost is a barrier. Emergency signs and poison hotlines
If cost is the barrier: Paying for Care compares grants, payment plans and fundraising, and a free funding plan puts them together for your pet.
Also from this organization
- Fix Charleston (Kanawha-Charleston Humane Association Clinic) · Charleston
- Kanawha-Charleston Humane Association (KCHA) Animal Shelter · Charleston
- Kanawha-Charleston Humane Association Feral Cat TNR Program · Charleston
More keeping your pet, end-of-life care and pet loss near Charleston
- Putnam County Animal Shelter · Red House · 20 mi
- Humane Society of Raleigh County - Shelter · Beckley · 47 mi
- Humane Society of Parkersburg - Animal Shelter · Parkersburg · 65 mi
- Humane Society of Parkersburg Cremation Services · Parkersburg · 65 mi
Other help near Charleston
- Spay/neuter West Virginia Spay and Neuter Assistance Program (WVSNP) - Grantee List · Charleston · under 1 mi
- Low-cost care The Fix'Em Clinic (Charleston Regional Spay Neuter Center) · Charleston · 2 mi
- Emergency Kanawha Valley Veterinary Emergency Hospital (KVVEH) · South Charleston · 7 mi
- Pet food Humane Society of Raleigh County Pet Pantry · Beckley · 47 mi
Every listing in the Charleston guide → · All 23 programs in West Virginia →
Sources
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