Norfolk Animal Care Center
You’re viewing Norfolk Animal Care Center on Help My Pet.
Help My Pet is a free, independent guide that helps pet parents find care they can afford and ways to pay for it. Listings are free and can’t be bought. Families find this page in our Virginia guide and through our Near You search.
Is everything right? Check the phone number, address, hours and who can use it, below.
Want your page to say more? Tell us anything that would help families who find you: services we didn’t list, languages you speak, what to bring or know before calling, how busy you are, how you’d describe yourselves. We’ll add it to your page. You can also just reply to our email.
Hours: Adoption viewing: Monday, Tuesday, Thursday-Sunday 1:30pm-6pm. Administrative hours (owner surrender appointments, licenses, pet pantry guidance): Monday, Tuesday, Thursday-Sunday 10am-6pm. Closed Wednesday, when staff take lost and found calls 10am-5pm.
- What it is
- Shelters and rescues
- Where
- City of Norfolk
- Status
- Open
- Checked
- on the official website, November 5, 2026
Need help paying for your pet’s care? Ways to pay a vet bill in Virginia · Get a free funding plan
The City of Norfolk's open-admission animal shelter, caring for about 4,000 animals a year, with adoptions, fostering, lost and found pets, rehoming help, pet licensing, animal control and pet pantry and community resource guidance.
How to reach them
Where: 5585 Sabre Road, Norfolk, VA 23512
Hours: Adoption viewing: Monday, Tuesday, Thursday-Sunday 1:30pm-6pm. Administrative hours (owner surrender appointments, licenses, pet pantry guidance): Monday, Tuesday, Thursday-Sunday 10am-6pm. Closed Wednesday, when staff take lost and found calls 10am-5pm.
Good to know
- How to get started: Visit or call (757) 441-5505. After hours or for urgent matters, call Police Non-Emergency dispatch for the Animal Protection Unit at (757) 441-5610.
Emergency? Call your veterinarian or the nearest 24-hour emergency hospital now, and tell them if cost is a barrier. Emergency signs and poison hotlines
Before you go
Call or check their page for current prices, appointment availability, any income or residency rules, and which animals they see. Ask what to bring.
If cost is the barrier, Paying for Care compares grants, payment plans and fundraising, and a free funding plan puts them together for your pet.